We’ve obviously already mentioned a few benefits, but there are still a few more benefits from partnering with MSP.
In order for IT to be successful, it takes a lot of time and effort. There is time spent trying to plan and keep up with the next steps for making sure IT is running and improving for the future. Then there’s time spent actively managing the company’s IT infrastructure (setting up PCs, ensuring weekly backups were successful, updating and applying patches to software, etc.) And, of course, the troubleshooting – there’s too much time spent troubleshooting – why won’t the president’s phones connect to the wireless network, or the printer, having to rebuild a computer because a virus patch didn’t get applied correctly, and the list could go on (but you get the point).
If you still have time to think through how to use the information in your systems to better serve customers or improve and automate business processes, then kudos to you – you are extremely efficient and/or extremely lucky.
We mentioned regular monthly costs as one advantage. Some MSPs also provide managed cloud services in their portfolios. While you can choose to own your own infrastructure and have your MSP manage and monitor your network, storage capacity, etc.; you can lower your capital expenditures even further by pursuing a cloud IT strategy – eliminating or at least reducing the need to buy hardware and software upfront.
Professionals who base their careers focused on security, backup and recovery, or managing networks (just to name a few) have a hard enough time keeping up with technology and best practice changes. When you’re in-house staff is limited, with individuals responsible for multiple aspects of IT, it becomes completely unrealistic to expect them to be able to keep current.
With an MSP, you’ll have a team of experts in place and at your service so you’ll never fall behind the technology curve.
An MSP will have relationships and partnerships with a variety of technology software and hardware suppliers. These relationships often include training and insights into how to best apply the technology in business situations. The perk for you is that this knowledge is then applied to solve your business challenges.
You’ll often see this as “virtual CIO” or “VCIO.”. Your managed IT provider can serve as your CIO or supplement an internal CIO/Head of IT. This service will ensure that your business doesn’t lag in technology implementations and has an ongoing plan for the future.
Maybe your IT staff is extremely dedicated, but they’re still human and they do need sleep (and probably a serious vacation). Partnering with an MSP means your system will be monitored around the clock, which means your IT staff can actually sleep or take a day off without having to parachute in to troubleshoot something. And alerts are dealt with as they happen, so mornings are less chaotic.
About AIS
Our purpose is to provide superior quality multifunction copier, printer, fax, and software products and managed IT services to businesses and organizations in Southern Nevada and Southern California. We believe that for each customer we service, performance of our products and staff is what makes the difference.
As a locally-owned independent dealer, we have the flexibility to create or select from a variety of resources, so that we use only the very best programs to fit each customer’s individual needs. Our mission as a Company is to exceed our customers' expectation by providing unparalleled business solutions with leading-edge technology products, coupled with unmatched service, supplies, and support. Our foundation of work ethic, integrity, and teamwork enables us to work within a culture that cares about our customers, our community, and each other.
About the Author
Monique Phalen is AIS’ Director of Technology where she is focused on building better business outcomes for clients. She 
enjoys putting the technology puzzle pieces together for clients so that they can focus on their business, not their IT infrastructure.
