It's no secret that we're living in an upheaval that's not letting up. It's been a rude awakening for businesses who thought they had their IT needs all worked out.
Most of us are watching in awe as businesses with enough foresight to invest in robust information technology (IT), and we're re-examining our focal points because of it.
The big question on our minds is, "Are my IT services working, and if not, how do I turn it around?"
However, a better question would be, "What will keep my IT solution in top performance now and in the future?"
We've rounded up helpful tips to help you with your IT management solutions system now and in the future. Stay with us to find out!
IT Management: What’s The Problem?
It's crystal clear that you need to speed up the adoption of new tech. But this comes with a need for skills in handling new technology and other headaches.
You can't buy every new tech that arises because it's not economically viable. You need a cleaner, more agile solution. That's where outsourcing your IT needs to a Managed Services Provider (MSP) comes in.
What does an MSP or technology manager do with your tech needs moving forward? Everything! Whether you have the right tools for working from home or not, you can't meet your tech needs alone.
Here are the current business trends in IT use, the disadvantages, and how an MSP, like AIS, will help you.
The Future is Cloud Computing
If you haven't made the move yet, it’s a great idea to address cloud computing sooner rather than later. Your favorite service providers, such as G-SuiteⓇ and MicrosoftⓇ 365, have already made the move.
For instance, a hybrid cloud, where companies seek both private and one or more public cloud services, is a thing.
Companies who've migrated cite scalability, improved effectiveness, quicker deployment, versatility, potential cost-savings, and disaster recovery as the best advantages of migrating to the cloud.
Well-qualified managed services companies or providers offer clients these services to help them grow their businesses. Inevitably, more people will keep migrating.
Of course, cloud services are not a one-size-fits-all solution for managing IT. Your industry, unique needs, security needs, and compliance rules will determine which cloud services you choose.
Your MSP’s level of expertise (from research and evaluations to cloud strategies and tech decisions) will guarantee that you know everything you should leverage to benefit from cloud services.
Cybersecurity Threats
Unfortunately, cybersecurity has been keeping more business owners awake at night. Because of this, the rapid increase in cloud service adoption has spiked the number of business systems that rely on the public cloud. It's no wonder, though.
The cloud can sometimes slash operational costs, but it also makes any sensitive data available for cyber attackers to exploit.
All it takes is a tiny misconfigured setting for hackers to encrypt the data using ransomware, siphon it, corrupt it, or delete it. Ransomware attacks are a daily occurrence for businesses, large and small.
As you migrate more of your resources to the cloud, you must prioritize protecting your data. Your MSP can help you with that in ways you can't.
Multi-Factor Authentication
You can't keep creating passwords stemming from your birthday or pet name. That's poor password management and is highly unwelcome on the cloud. Instead, businesses are continually increasing multi-factor authentication (MFA) use.
In the wake of massive social engineering and data theft, an MFA makes it harder for data thieves to harm you. It takes more than a password to access computer systems with MFAs.
The most prevalent techniques are OTP (one-time-password) generators, such as mobile apps like Microsoft Authenticator and Google Authenticator, and facial recognition.
Acquiring the Right Management Services Provider
You're not the only one hungry for business growth and security when it seems so far out of reach. More than 70% of company heads say they want innovative service providers rather than regular solutions.
These solutions have to come with rapid ROI, be helpful to employees and set the business up for a successful future. Additionally, service providers should be trustworthy advisors, consultants, and strategic partners to help hasten the transformation.
Here's what to look for in a well-qualified service provider.
They Understand the Digital Transformation Basics
The best service provider should encourage using artificial intelligence (AI) to provide scalable, profitable, and long-term solutions that get you revenue faster.
They're Compliant with Regulatory Guidelines
Although you want fast returns, you should not get them from an MSP who bends the law.
With that said, they should follow the guidelines of whatever regulatory entities they must abide by while keeping their data safe, managing their data with integrity, and ensuring their customers are satisfied with the user experience.
They're Mindful of Customer Experience
If you're not providing value nowadays, you won't last long. That's what customer experience is all about. The right MSP can work with you to give this to every client interacting with your content.
The Final Say: The Future of IT Management
To be honest with you, we barely scratched the surface. The future of IT management is broad and continues to grow and change day to day. You must continue learning and researching this topic so that your organization can grow with the times instead of being left behind.
To learn more about the managed IT services we provide our customers, read our article, Cloud Services: Top 5 Benefits of Cloud Managed Services.
